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Delete your account

You can delete your Amigify account yourself, from inside the app, without asking us or explaining why. This page shows you where the button is and tells you exactly what happens when you press it.

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Deletion is immediate and cannot be undone. Your conversations go with the account. If you want a copy of your data, request it from privacy@amigify.com before you delete.

Delete it in the app

Both apps put this in the same place, and neither of them makes you email anyone to do it.

Amigify (user app)

  1. Open the app and go to Settings.
  2. Under Manage your account, tap Delete Account.
  3. Type Delete Account to confirm — a deliberate step, so this cannot happen by accident.
  4. Confirm. You are signed out on every device straight away.

Amigify Companion

  1. Open the Companion app and go to Settings.
  2. Under Manage your account, tap Delete Account.
  3. Read what goes, then type Delete Account and confirm.
  4. Request your payout first. Deleting does not forfeit money you have earned, but it is far quicker to redeem before you go — see the payout policy.

Ask us to do it instead

If you cannot get into your account — a lost device, a sign-in that no longer works — email privacy@amigify.com from the address on the account with the subject Delete my account. We verify that the request is really from you, delete the account, and confirm by email. We respond within 30 days and usually much sooner.

Only on the waitlist and never installed the app? One email to the same address removes your entry. No account needed.

What gets deleted

  • Your profile: nickname, avatar, date of birth, about, interests and languages.
  • Your sign-in credentials, so the account can never be signed in to again.
  • Every active session and device record, on all your devices, including the push tokens — so notifications stop.
  • Your access to your conversations, which you can no longer open or read.
  • Any unspent Amigo Coin or heart balance, which is forfeited and not refunded.

One thing worth being straight about: a conversation has two sides. The person you were talking to keeps their own copy of the thread, the same way an email you sent stays in the other person's inbox. What they see afterwards is a closed conversation marked this user has been deleted — your profile is gone, and they cannot message or call you.

What we have to keep, and why

  • Transaction and payout records — tax and accounting law requires us to retain these, typically for 7 years. They are kept as financial records, not as a profile of you.
  • Material tied to an open safety investigation or a legal obligation — retained for as long as the investigation, appeal or obligation requires, then deleted.

You can ask what is held about you at any time by writing to privacy@amigify.com.

Backups roll off on their own schedule, so a copy can persist in an encrypted backup for a short period after deletion. Nothing is restored from those backups except in a disaster-recovery event.

Before you delete

  • Spend or redeem your balance. Unspent coins and hearts are not refunded on closure — see the refund policy.
  • Cancel nothing. There is no subscription on Amigify and nothing auto-renews, so there is no billing to stop.
  • Export first if you want a copy. Data access and export requests go to privacy@amigify.com.

Just want a break?

You do not have to delete your account to stop being contacted. Blocking is instant and needs no reason, notifications can be turned off in Settings, and an account left alone is not charged for anything. Deletion is there for when you actually want to be gone.

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