Amigify is for adults 18+, and companions are not therapists. Everyone here — user or companion — must be 18 or over. Companions are trained listeners, not licensed clinicians, and nothing said on Amigify is medical or mental-health treatment.

For everyone

Treat the other person as a person

Companions are doing a job that takes real emotional effort, and users are often reaching out on a hard day. Rudeness, contempt and abuse end a conversation immediately.

No harassment or hate

Attacks based on race, caste, religion, nationality, gender, sexual orientation, disability or age are not tolerated. Neither are threats, stalking or repeated unwanted contact after someone has ended a conversation.

No sexual coercion

Do not pressure anyone into sexual conversation, and never send sexual content to someone who has not asked for it. Any sexual content involving minors results in a permanent ban and a report to the authorities.

Keep it on Amigify

Do not ask for or share phone numbers, social handles or payment details for off-platform contact. It removes every protection we can offer and is the most common setup for a scam.

Don't record or repost

Screenshots, screen recordings and transcripts of a conversation must not be shared without the other person's explicit consent. The apps block screen capture of conversations for exactly this reason — working around that protection, by any means, is itself a breach.

Be who you say you are

Nicknames are fine — that's the point. Impersonating a specific real person, a companion, or an Amigify staff member is not.

Everyone here is 18+

Amigify is an adults-only service. Misrepresenting your age is a breach of these guidelines, and an account we find to belong to someone under 18 is closed and its data deleted. If you suspect a user or companion is under 18, report it — to safety@amigify.com if it is urgent.

For companions, specifically

The full standard for companions is in the companion guidelines, alongside the companion agreement. The essentials:

You are a listener, not a clinician. Never diagnose, never advise on medication, and never present yourself as a therapist, counsellor or any other licensed professional.
Escalate a crisis. If someone describes intent to harm themselves or another person, share the crisis resources on our safety page and flag the conversation through the in-app report so our team sees it.
Never solicit. Don't ask for gifts, hearts, or payment outside the app. Hearts are something a user chooses to send, unprompted.
Don't keep what you hear. Conversations are private. Do not discuss an identifiable user anywhere outside a moderation report.

Blocking

Blocking is the fastest tool on Amigify and it belongs to you, not to us.

It is instant. It takes effect the moment you tap it — it does not wait for a moderator, a review or our agreement.
You never owe a reason. No explanation is asked for and none is passed on.
It works both ways. A blocked person cannot message or call you, and both users and companions can block.
It is separate from reporting. Blocking protects you; reporting tells us. Do both when something was wrong, not just unwanted.

Reporting

Either person in a conversation can report the other, from the conversation itself, in one tap.

A report sends us a snapshot of the last 20 messages in that conversation, along with your reason for reporting. That window is what a moderator sees — enough context to judge what happened, rather than the whole history of everything you have ever said to each other. Older messages stay where they are, and nothing else in your account is opened.

What to report: harassment, threats, sexual pressure, scams or requests for money, off-platform contact, impersonation, a suspected minor, or anything that felt unsafe.
What happens next: a person reviews it. You will not be put back in contact with the person you reported while it is open.
Reporting a safety concern is not an accusation. Flagging that someone may be at risk of harming themselves brings our safety team in; it does not get that person punished.
Off-app or urgent: email safety@amigify.com. Read every day, but not around the clock — for immediate danger, contact your local emergency service first.

How moderation works

There are two layers, and they do different jobs.

1. Automated screening, as content is sent

Every message and every image is checked by machine before it is delivered — in both directions, user and companion alike. Text is scanned by our own algorithm running on our servers; images are analysed by an AI moderation model. Each returns a score per safety category, and those scores against our thresholds decide whether the content goes through, is blocked, or is escalated to a person.

This layer is a machine looking for content that breaks these guidelines. No human is reading along, and none of it is used for advertising or to train models.

2. Human review, when something is reported

A moderator reviews the 20-message snapshot attached to a report — whether a person filed it or automated screening escalated it — and reads only what is needed to decide. Decisions that end an account are made by a person, not by the automated layer alone.

What happens when someone breaks a rule

The response is proportionate to what happened and to whether it has happened before:

Warning. A notice that something crossed a line, with no other effect on the account.
Message blocked. The content is not delivered. The sender is told; the recipient never sees it.
Strike. Recorded against the account. Strikes accumulate, and enough of them end the account.
Temporary suspension. Sign-in is blocked for a period while the account is under review.
Permanent ban. The account is removed and the person may not return.

Straight to a permanent ban, first time: sexual content involving minors — which is also reported to the authorities — credible threats of violence, and doxxing. For companions, soliciting payment outside the app belongs on that list too.

Appeals

Every enforcement decision can be reviewed by a human. Email appeals@amigify.com within 30 days from the address on your account, with anything you think we missed. A reviewer who was not involved in the original decision looks at it, and we reply with the outcome. If we got it wrong, the account is restored and the strike removed.

Reporting something urgent

If you believe someone is in immediate danger, contact your local emergency services first. Then email safety@amigify.com so we can act on our side.